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Crown Metropol Melbourne Hotel, Melbourne

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From170US$ /night
Check-in
19Apr2025Select date
Check-out
20Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

8 Whiteman Street, Melbourne, Australia, 3006

Crown Metropol Melbourne, a 5-star hotel, features a heated infinity pool and an array of premium dining options. This Melbourne hotel is designed for both leisure and business travelers, offering extensive amenities including a spa and comprehensive event spaces.

Rooms & Amenities

Accommodations at Crown Metropol Melbourne include rooms with floor-to-ceiling windows, custom-made king beds, and boutique bath amenities. Guests receive a complimentary bottle of sparkling wine upon arrival, enhancing their stay in these well-appointed spaces.

Dining & Nearby Options

Dining options feature a plethora of bars and restaurants, offering everything from cocktails at Holey Moley to handmade dim sum at Silks restaurant. The hotel's signature restaurant, Mr Hive Kitchen & Bar, provides ample buffet breakfast selections.

Leisure & Business

The hotel boasts a Crown Spa with La Prairie treatments and a full-fledged playground in the sky, featuring a heated infinity pool and lounging areas. Business services include meeting rooms and event spaces managed by a dedicated team.

Location & Transportation

Crown Metropol Melbourne is positioned moments from popular attractions like the SEA LIFE Melbourne Aquarium and the Royal Botanic Gardens Victoria. Public transport options such as bus routes to Casino East are accessible, making it easy to explore the city.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury King Room
Max:
2 persons
39 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Luxury Twin Room
Max:
4 persons
40 m² 
Bed options:
2 King Size Beds
Shower
Heating
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Urban King Room
Max:
2 persons
49 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

Explore available ways to reach your dream destination

City Center
Melbourne4300 ft
Airports
Essendon Fields (MEB) 11.0 mi
Tullamarine (MEL) 15.3 mi
Train
Southern Cross Station4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Bowling

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Casino
  • Live entertainment
  • Night club
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

8 Whiteman Street, Melbourne, Australia, 3006
Map view
street view
8 Whiteman Street, Melbourne, Australia, 3006
Nearby
Events
Melbourne Convention and Exhibition Centre
1500 ft
Museums
Polly Woodside
1300 ft
Restaurants
Mr. Hive
1800 ft
Level 1
Kitchen Workshop
1500 ft
The Crown Melbourne 8 Whiteman St
San Antone by Bludso's Bbq
900 ft
Clarendon Street Crown Casino Complex
Emporio Pizza & Pasta
1300 ft
Crown Entertainment Complex 8 Whiteman St Ground Floor West End Casino
Man Tong Kitchen
1100 ft
Corner of Clarendon Street and Crown Riverwalk Level 1
Cafe Bella
2900 ft
250 City Rd Southbank
Breezes at Crown Complex
1400 ft
Crown Entertainment Complex 8 Whiteman St
Ging Thai
1400 ft
Crown Melbourne
Mings at Crown
1400 ft
Crown Entertainment Complex 8 Whiteman St
J J's Bar and Grill
1400 ft
Crown Towers 8 Whiteman Street Southbank VIC 3006
Caffe Corso
1400 ft
Crown Entertainment Complex 8 Whiteman St

Reviews and Ratings

Feedback from previous guests about their experience
68%
liked the resort and would come back again
Friendly staff
Convenient location
Poor room cleanliness
Disappointing dining
6.8/10
Nice
Rooms
7.3
Location
9.1
Service
6.7
Dining
6.6
Guest reviews
6.8/10
based on 40 reviews
8.3
8.3/10 based on 7763 reviews
Clarence
United States of America, January  2025
7.2/10

The hotel is situated in a great location close to the riverwalk, which made exploring the area really easy. The rooms were decent, but not exceptional, with a bit of a quirky view. The staff was friendly and accommodating, and they really made us feel welcome. On the downside, the dining options were pricey for what we got, and the noise level was a bit high due to families around. Overall, it was a fair stay, but some areas could definitely use improvement.

Rooms
6.0
The room I stayed in was pretty average in size and had a view of an old shed, which was a bit disappointing. It was meant to accommodate four people, but my daughter had to sleep on a small day bed.
Service
9.0
The service was fantastic! The duty manager was knowledgeable and friendly, and they had no issues with our hair/makeup artist coming up. Overall, the staff was very informative and accommodating.
Location
9.0
The location was superb and so convenient for everything we wanted to do during our one-night stay. It’s close to several food options in the food court, which is a plus.
Dining
5.0
Dining was a letdown; I found the prices to be quite high for average food. The experience at the Crown Conservatory wasn't worth the money in my opinion.
Facilities
7.0
The hotel had decent facilities, but nothing overly impressive. It could definitely benefit from more amenities.
Dan
United States of America, January  2025
6.4/10

My stay at the hotel had its ups and downs. On the plus side, the location was excellent for exploring the city, and the service was friendly and helpful. However, I found the rooms to be a bit disappointing, given the price we paid, and the dining experience left much to be desired. Overall, I expected a lot more for the $350 per night we spent, especially with a view towards a parking lot.

Rooms
5.0
The rooms were clean and updated, but I was disappointed by the view towards the parking lot and the noise from car alarms and music at night.
Service
Location
10.0
The location was fantastic for making excursions and easy access to the city and casino, which I appreciated.
Dining
5.0
Considering the price we paid, the dining options were quite ordinary and not what I expected at all.
Facilities
6.0
The hotel had some decent facilities, but nothing that stood out to make the stay feel more luxurious.
Patricia
United States of America, January  2025
6.0/10

I had a rather mixed experience at this hotel. On the plus side, the staff was friendly and the location was pretty convenient, especially in colder weather. However, I faced some issues with the cleanliness of the room and dining options, which definitely dampened my stay. The overall value for money could be better, considering the challenges I encountered.

Rooms
5.0
Unfortunately, the room wasn't cleaned properly, and I dealt with a blocked sink in the bathroom. There was also a noise from the vent that woke me up early, which was pretty annoying.
Service
6.0
The staff members were friendly and efficient, but I was quite taken back when one of them made another guest cry. It’s not the kind of treatment I expect at a hotel.
Location
7.0
The location was convenient, though a little out of town. It was nice to have some amenities nearby, which made it easier during my stay.
Dining
Facilities
Friendly staff
Poor room cleanliness
Connor
United Kingdom, December  2024
7.8/10

I had a mixed experience at this hotel. On one hand, the facilities like the gym and pool were fantastic and well-maintained, but I was really let down by the room conditions and the noise from the car park. Given the price I paid, I expected better comfort and value for money. I wouldn’t think about returning unless improvements are made.

Rooms
5.0
The room was spacious but the comfort level was compromised due to noise issues from the car park, and there were not enough seating options for four people.
Service
9.0
The service was friendly and attentive, especially when they surprised us with a bottle of sparkling wine for my husband's birthday.
Location
9.0
The hotel is conveniently located near the center of Melbourne and right next to the Crown Casino Complex, making it ideal for an overnight city trip.
Dining
6.0
Dining was decent, but I felt it didn't quite meet the high standards the hotel set overall, particularly for the price paid.
Facilities
9.0
The facilities, including the pool and gym, were remarkably clean and spacious. The steam room and spa were definitely highlights.
Samuel
United Kingdom, December  2024
8.6/10

I had an incredible experience at this hotel with spacious and clean rooms that offered amazing views of the river. The staff was exceptionally polite and professional, making my stay even more enjoyable. However, the dining options could be improved as they were mostly busy and had limited seating. The location was great, especially since we were attending a convention nearby, but personally, I think the pricing could have been a bit more reasonable given the amenities.

Rooms
10.0
The rooms were excellently appointed with a fantastic view down the river, clean, and quite spacious, making me feel like it was the best hotel room I've ever stayed in.
Service
9.0
The staff was very polite, helpful, and professional, which made everything comfortable during my visit. They were even nice enough to sort out a booking issue without any charges.
Location
9.0
The location was superb, as I spent most of my weekend at the Convention Centre just across the road, which made everything very convenient.
Dining
6.0
The dining experience was a bit frustrating due to busy times, which made it hard to find a clean table, but the coffee was good when I could get it.
Facilities
7.0
The hotel facilities were solid, but given the price, I felt some amenities could have been better to match the high cost.
Spacious rooms
Busy dining area
Jim
United States of America, December  2024
8.2/10

I had a pleasant stay at this hotel, which boasts an excellent location close to the casino and shopping areas. The rooms were immaculate and incredibly comfortable, with fluffy towels and luxurious pillows. However, some areas of the hotel, like the dining experience, could use a little improvement in terms of variety. Despite the minor downsides, the overall value for money was decent.

Rooms
10.0
The rooms were immaculate, with wonderfully comfortable beds and beautiful fluffy towels. They were extremely spacious and had great temperature control, making my stay very pleasant.
Service
7.0
The service was generally good, as the staff were friendly and helped me quickly when my key card malfunctioned. However, I felt the finishing touches I expected could have been better.
Location
9.0
The hotel is in a fantastic location, just a short walk to the casino and shopping area, which made everything very convenient for my plans.
Dining
6.0
Dining was okay, with a good variety of food but somewhat pricey. I was disappointed that guests dining á la carte were restricted.
Facilities
8.0
The facilities seemed modern and well maintained, but nothing stood out as exceptional.
Ella
United Kingdom, December  2024
7.2/10

I had an enjoyable stay at the hotel with friendly staff and comfortable rooms, but the check-in process was a bit inconvenient since my room wasn't ready on arrival. The location was nice but overlooked a car park, which was not ideal. Overall, it’s a good value for money, but the dining options left a bit to be desired.

Rooms
7.0
The rooms were spacious and the shower was excellent, and I must say the bed was tremendously comfortable. However, I was disappointed to find my view was just a car park.
Service
9.0
The staff were very accommodating and friendly, which made up for some of the inconveniences I faced at check-in.
Location
8.0
The hotel's location was great, although not ideal if you need to be in the city. It had easy access to nearby attractions, making it convenient for exploring.
Dining
5.0
Dining was quite disappointing. I found the options to be overpriced and rather average, which really took away from the experience.
Facilities
7.0
The hotel facilities were decent, but nothing stood out as exceptional.
Zoe
United Kingdom, December  2024
7.4/10

I had a pleasant stay at the hotel, where the rooms were spacious and had great city views. The proximity to the river and local cafes was a huge plus, making it convenient for family outings. However, the service left something to be desired, especially with an unexpected disturbance in the evening. Overall, it’s a solid option with good value for money, but improvements in service would make it even better.

Rooms
8.0
The rooms were spacious with large king-sized beds and offered lovely city views. However, it got a bit too warm after I turned the heater off.
Service
6.0
While the staff were generally friendly and accommodating, there was a moment where someone accidentally entered our room in the evening, which was quite disruptive.
Location
9.0
The hotel was conveniently located near transport options and along the river, which was enjoyable for scenic walks to cafes and restaurants.
Dining
7.0
The dining experience varied, with some delicious options available, but there were a few hiccups with service, particularly in the club lounge.
Facilities
7.0
The facilities were nice overall, offering essential amenities that added convenience, but I didn't explore much beyond the dining area.
Hudson
United Kingdom, November  2024
8.4/10

I had a lovely stay at this hotel! The location was fantastic, right in the heart of everything with many restaurants nearby, and the rooms were both clean and spacious, giving me great comfort. The staff was friendly and attentive, but the service could be a bit slow at times, which was a bit frustrating. Overall, it was a good value for money experience, though I wish the Wi-Fi was included in the price.

Rooms
9.0
The rooms were spacious and fabulous, providing the best night's sleep with crisp and comfy pillows.
Service
7.0
The staff was wonderful, although sometimes it felt like they were a bit slow to respond.
Location
9.0
The hotel is in a great location, close to lovely restaurants and landmarks, making it convenient for exploring.
Dining
9.0
Dining was superb, with prompt and hot deliveries of delicious food that we enjoyed thoroughly.
Facilities
8.0
The facilities were modern and well-maintained, adding to the overall comfort of my stay.
Alfred
United States of America, November  2024
8.0/10

I had a great stay at this hotel, enjoying its fantastic location near lots of restaurants and attractions. The rooms were spacious and beautifully furnished, offering maximum comfort. On the downside, the service could definitely be improved as it wasn't always responsive, and the dining options were a bit pricey, especially considering the limited vegetarian choices.

Rooms
9.0
The rooms were spacious with excellent furnishings, making my stay very comfortable.
Service
6.0
While the staff was friendly, I found them not very helpful at times, and they entered my room without knocking, which was a bit unsettling.
Location
10.0
The location was perfect, allowing me to walk easily to great restaurants and conveniently close to the tram and city attractions.
Dining
7.0
The dining options were fantastic with lots of food choices, but it felt pretty expensive, especially considering we stayed in the Loft suite at over $500 per night.
Facilities
8.0
The amenities were modern and overall well-maintained, but I expected a bit more given the price.
Helen
United States of America, October  2024
8.6/10

The hotel boasts a great location with plenty of dining and entertainment options nearby. My room was spacious and clean, although it had a faint smell of smoke when I first checked in. The service was friendly but a bit disorganized, which could be improved. Dining at the Hive for breakfast was excellent, and I really enjoyed the views from the 20th floor. Overall, the hotel provides good value for money, but there were some hiccups that showed room for improvement.

Rooms
7.0
The rooms were spacious and mostly clean, but mine had a smell of smoke that required me to change rooms, taking quite a while.
Service
Location
10.0
The location was superb, with walking distance to Southbank and the CBD, plus endless dining and entertainment options around.
Dining
9.0
Breakfast at the Hive was the best part of my stay; there were so many delicious options available!
Facilities
8.0
The facilities were good, and I appreciated the easy access to local attractions without braving the cold outside.
Brian
United States of America, October  2024
6.2/10

The hotel is conveniently located near the Crown Entertainment Complex, making it super easy to walk around and explore the city. However, the rooms were smaller and not as clean as I expected for the high price, and the service was pretty disappointing, leaving me feeling undervalued. While the dining options were limited to a buffet, I did enjoy it, although there was some delay with the staff. Overall, it has great potential, but a few key aspects need improvement.

Rooms
6.0
I found the rooms to be a bit small and not as clean as I'd hoped, especially considering the $629 a night price tag. The view was quite uninspiring, looking out over construction and parking lots.
Service
5.0
Unfortunately, the service was lackluster. The staff didn’t keep me updated on requests, which made me feel unimportant during my stay.
Location
9.0
The location is fantastic, right in the heart of the CBD and close to the casino, restaurants, and the Melbourne Convention Centre, making it super convenient for both leisure and business.
Dining
7.0
I only experienced the buffet dining option, which was decent but not extraordinary. The food was delicious, but it was a bit slow service-wise.
Facilities
6.0
I didn’t have much to say about the facilities, as they seemed standard and didn't particularly stand out during my stay.
Christopher
United Kingdom, September  2024
6.4/10

I had a mixed experience at the hotel. While I appreciated the convenient early check-in and found the room to be spacious and clean, the bathroom setup left a lot to be desired for a 5-star establishment. The location is great, with easy access to nearby attractions, but the service could use improvement as the staff seemed a bit rushed. The dining experience was nice, but the slow service detracted from the enjoyment. Overall, it’s a good spot if you’re looking for space and location but be prepared for some shortcomings in service and amenities.

Rooms
6.0
The room was really spacious and clean, which I loved. However, the bathroom situation was quite poor—it felt more like an afterthought with just curtains for privacy.
Service
5.0
The service was a bit lacking. The staff seemed more interested in moving guests in and out rather than providing a personal touch, which was disappointing.
Location
9.0
The location couldn't be better—everything was just a short walk away, making it super easy to get to nearby restaurants and attractions.
Dining
7.0
Dining was generally good, especially with the great views, but the staff was quite slow, which made it frustrating during peak times.
Facilities
5.0
The facilities were decent, but given the hotel's rating, I expected more amenities—especially in terms of bathroom facilities.
Convenient early check-in.
Poor bathroom setup.
Henry
United States of America, September  2024
6.8/10

I recently stayed at this hotel and found a lot to love, especially the location—it was perfect for exploring the vibrant scenes around Southbank. The rooms were spacious and comfortable, and I really appreciated the thoughtful touches like a card and champagne for my husband's birthday. However, I did notice the rooms are looking a bit tired and could use some upgrades. The service wasn't as friendly as I expected, and staff could be more helpful with luggage. Overall, it's a nice place, but it could definitely improve in a few areas.

Rooms
7.0
The rooms were spacious and comfortable, but they looked tired and really need a renovation.
Service
5.0
The service was okay; they opened the taxi door for us but didn’t help with our bags, and the staff wasn't particularly friendly.
Location
9.0
The location was fantastic—within walking distance to great restaurants and close to the city center for shopping and events.
Dining
7.0
I found the dining options a bit restrictive, and breakfast was on the expensive side, but the buffet at the Hive offered a wide variety.
Facilities
6.0
The facilities were decent, but not exceptional; I wish they offered more amenities.
Aiden
United Kingdom, September  2024
8.0/10

I had a nice stay at the hotel, which was centrally located and just the right distance from the city's hustle and bustle. The rooms were immaculate and had everything I needed for my short visit. The gym was clean and spacious, and the pool area was lovely for relaxation. However, I did find the dining options a bit on the expensive side and the service could use some improvement.

Rooms
9.0
The rooms were immaculate and comfortable, providing everything I needed for my short stay.
Service
6.0
The staff was friendly, though I encountered some issues getting assistance with room service that took quite a while.
Location
10.0
The location was excellent, close enough to walk to attractions without being overwhelmed by noise.
Dining
7.0
While the breakfast dining experience was nice, I thought it was a bit overpriced at $41 each.
Facilities
8.0
The facilities were great, with a very clean gym, spacious steam room, and a fantastic pool area.
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Rooms and Guests2 Guests, 1 Room